Privacy Policy
Last updated: March 2026
At Letters & Lore, we take your privacy seriously. This policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
When you place an order or subscribe, we collect your name, email address, shipping address, and payment information. Payment details are processed securely by our payment provider and are never stored on our servers.
We also collect basic usage data (pages visited, time on site) through privacy-respecting analytics to improve your experience.
How We Use Your Information
We use your information to fulfil your subscription, send your letters, communicate order updates, and provide customer support.
If you opt in to our newsletter, we'll send occasional updates about new stories and special offers. You can unsubscribe at any time.
Sharing Your Information
We never sell your personal information. We share data only with trusted service providers who help us fulfil orders (shipping carriers, payment processors) and only to the extent necessary.
Cookies
We use essential cookies to keep the site functioning and optional analytics cookies to understand how readers use the site. You can manage cookie preferences in your browser settings.
Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us. We will respond within 30 days.
Data Security
We use industry-standard encryption and security measures to protect your data. All connections to our site are encrypted via HTTPS.
Changes to This Policy
We may update this policy from time to time. Material changes will be communicated via email or a notice on our website.